Sales Associate

SUMMARYAt Hustler Hollywood, we believe in providing our customers with a fun shopping experience where they can purchase women’s and men’s apparel, jewelry, lingerie and home products as well as adult entertainment, and an upscale selection of novelties. All of our team members are the brand ambassadors that drive this culture through their daily interactions with the Hustler Hollywood customer.

A Sales Associate is a position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives. The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Associate has a direct reporting relationship to the Store Leadership team.

As a brand ambassador he or she will utilize his or her passion for Hustler combined with exceptional knowledge of the brand, strong sales strategies and high service level to help elevate the Hustler Hollywood customer experience through establishing, managing, and developing exceptional customer relations.ESSENTIAL DUTIES AND RESPONSIBILITIES
Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
Greets and acknowledges customers while providing the appropriate level of service
Exercises sound judgment in effectively addressing customer concerns
Demonstrates exceptional selling skills
Provides fast, friendly and accurate service at the point of sale
Maintains appropriate stock levels and ensures that all sizes and styles are represented
Follows Company standards of merchandise presentation, signage and display
Embraces responsibility of assigned tasks
Supports maintaining a clean, organized and efficient stockroom while adhering to Company standards and safety requirements
Performs daily housekeeping duties to Company standard
Guarantees Company assets by ensuring adherence to all Loss Prevention procedures
Proactively contributes to creating a team atmosphere that is flexible and enjoyable
Constructively shares suggestions, ideas and concerns with appropriate Store Leadership
Exhibits flexibility by working as member of stock team, if necessary
QUALIFICATION REQUIREMENTS
1 year previous retail or customer service experience
Excellent customer engagement
Demonstrates adaptability
Established time management, prioritization and organizational skills
Ability to work a flexible schedule to meet the needs of the business
Must be available to work weekends (Friday, Saturday and Sunday)
Proficiency in Word, Excel, & Powerpoint and ability to adapt to additional internal applications
Ability to utilize retail POS System & Inventory Scanner
Must be able to make change using American Monetary units
EDUCATION/FORMAL TRAINING
A High School Diploma required or General Education Degree (GED); Bachelor’s Degree preferred.
REASONING ABILITY
Ability to examine issues both strategically and tactically
Ability to determine and shift priorities quickly
LANGUAGE SKILLS
Strong communication and interpersonal skills
Excellent oral and written communication skills
CERTIFICATES, LICENSES, REGISTRATIONS
NA
PHYSICAL DEMANDS
Requires ability to rapidly and constantly lift large and heavy packages and boxes and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift
Able to reach overhead, bend, kneel, and carry product, necessary for customer service, re-stocking inventory, processing shipment and store merchandising.
The ability to be able to stand/walk for extended periods of time
Must have ability to safely lift minimum of 50 lbs. without restrictions
Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
Ability to use and climb ladders
Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)
WORK ENVIRONMENT
Noise level in the work environment is usually moderate to loud.
Adult content environment
Must be at least 18 years old