Assistant Store Manager

Mud Bay
Lynnwood, WA
United States

Create the Mud Bay Experience for dog and cat owners; assist in leading store's creation of the Mud Bay Experience to successfully meet and/or exceed performance goals
Engage dog and cat owners in conversation and help them find solutions to fulfill the needs of their animals; continuously practice an enhanced delivery of a great customer experience; lead by example
Train, mentor and encourage staff to help contribute to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats while maintaining a clear vision of Mud Bay's mission and values
Perform POS, cash handling and financial procedures accurately and efficiently
Make decisions based on good judgment and Mud Bay's mission and values
Assist in hiring excellent candidates to build and reflect Mud Bay’s values
Contribute to a happy, productive team. Provide leadership in all aspects of store operations
Lead, train and hold the staff accountable to maintain the cleanliness, organization and attractiveness of the store.
Work with Store Manager to effectively streamline processes into critical components
Effectively manage short term store needs with the long term goals and mission of the company in mind
Cultivate strong relationships with co-workers to help them build their career within Mud Bay
Well-organized, detail oriented, flexible to change, strategic thinker
Assist in leading others through growth and change in a positive, productive way

What is Mud Bay?

Mud Bay began in 1988 when Elsa Wulff bought a struggling farm store resting on a hill above Mud Bay, the southernmost reach of Puget Sound, just outside of Olympia Washington. Joined soon after by her son and daughter, the Wulffs and their coworkers evolved Mud Bay into one of the pioneer retailers of natural foods for cats and dogs. Now, more than twenty-five years later, Mud Bay has grown from that tiny farm store into the largest pet retailer headquartered in the Pacific Northwest, but our mission hasn’t changed. We’re still all about contributing to the health of dogs and cats and the happiness of their owners. We’re about empowering dog and cat owners with natural products and accurate information. And we still want to continue building a strong company that we can all be proud of.

Who are we?

Muddies are a passionate bunch! We’re passionate about cat and dog health. We’re passionate about delighting the people who visit our stores. And we’re passionate about investing in one another. We’re a company of owners—almost every Mud Bay staffer will become eligible for a long-term stake in Mud Bay within two years of joining us. But Muddies thought and acted like owners years before we launched our Employee Stock Ownership Plan in 2015. Muddies are down-to-earth, casual and from-the heart. We work hard, and we can be intense about doing our best. There are more than three hundred of us in two states, dozens of stores, a home office and distribution center, but we share a common culture—and you can feel it on the day we close all of our stores to bring us together in one place for an annual event we call Mudstock.

Why join us?

Join us because you love animals. Join us because you love helping humans. Join us because you want to work with people who care as much as you do about doing a good job. Join us because you want to be an owner of the place you work. Join us because you want your employer to care about the progression of your career and about helping you afford retirement when the time comes. Join us because we’re committed to growing our company-not growing fast, but growing well. Join us because we’re financially responsible—and because it matters even more to us to be morally responsible. Join us because you want to build a career with a company you can love.

Benefits to Working with Mud Bay

Employee Ownership Muddies who work at least 1000 hours over a 50 week period will automatically qualify to become company owners through Mud Bay's Employee Stock Ownership Plan (ESOP)
Staff Discount We love our animals and want to be able to have firsthand experience with the foods and supplies we sell. We offer an opportunity to do that with a staff discount ranging from 25% to 45% on items in the store.
Paid Time Off We work hard, but we need to recharge. All staff are eligible for Paid Time Off (PTO) and you can use it for vacations, sick leave, or just a day for you. In addition we offer bereavement and jury duty time off.
Healthcare Because even the heartiest of Muddies can get sick we offer Healthcare insurance options to all Muddies that work an average of 30 hours a week. Vision, Dental and Voluntary Life Insurance plans are also offered.
Retirement To help you plan your future, Mud Bay offers a self-funded 401(k) plan to help with retirement plans
Healthy Benefits We want you to be healthy and happy! Each calendar year, Mud Bay will reimburse Muddies for up to $50 toward participation in any organized healthy activity. Walk-A-Thons, Basketball tournaments, or participating in a triathlon are all examples of activities Mud Bay will reimburse once annually.
Kicking the Habit If you are able to finally say no to smoking, Mud Bay will stand beside you and cheer you on with support and a financial incentive of $100 if you can stay smoke-free for six months
Mudstock Once a year Mud Bay comes together to learn, meet new people, eat great food and have fun!

Wage Range: $17.62-$21.08, DOQ

Required Skills

Cares for a cat or a dog-experience with both is preferable
Has a passion to learn more about both species
Instinctively gracious: genuinely enjoys making others feel welcome
Highly accountable: follows through on commitments
Has integrity: says and does what she or he believes to be right
Has good judgment: makes rational, ethical decisions aimed toward long-term outcomes
Competent with basic math, comfortable using computers, calculators and 10-keys
A self-starter, but happy to take direction and learn from others
A team player: contributes to the happiness and effectiveness of co-workers
Able to repeatedly lift and carry 50 pounds
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay changes
Interested in building a career with Mud Bay

Required Experience

Job Location
Lynnwood, US-WA