Description
Receive and process all incoming monies for the College. Communicate with students, parents and departments regarding account balances, holds, payment methods, etc. Process student refunds. Manage Marketplace stores.
Receive and process all payments coming to the College - Payments come from students, third party sponsors, departments, collection agencies, etc. Balance work and prepare deposits to the bank. Scan and index paper payments. Review online payments for verification and accuracy.
Provide Customer Service - Answer questions from students, parents, departments and general public regarding student accounts, MyFinances, procedures, etc. Questions are received in person, by phone and by email.
Set up refunds to students and sponsors - Review Applications of Payment reports. Review holds on refund report to exclude those whose refunds should not be set up. Insure those who paid by credit card are refunded by credit card. Assist Continuing Education department in processing refunds through Marketplace and/or Payment Gateway.
Manage Marketplace Stores - Manage products and incoming payments by enabling and disabling products, tracking and updating inventory. Back-up Assistant Bursar in creating and updating products. Provide departments usage and attendance reports.
Add and remove holds and miscellaneous charges as needed - Holds and charges that need to be added and removed include: Children's Center, calculator and pager rentals, traffic and smoking fines, returned checks, unpaid balances, library fines etc.
The responsibilities described represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to do all assigned responsibilities.\
Required Skills
Ability to complete detail work with accuracy required
Ability to work with diverse college community required
Ability to work with sensitive and confidential information judiciously required
Ability to lift 25 pounds
Advanced Excel, Word and Internet experience preferred
Required Experience
High school graduate or equivalent required
Two years of post-secondary education preferred
One year related accounting or banking experience required
Customer service experience required
Experience with Banner and TouchNet preferred
Three years accounting or banking experience preferred
Benefit Information
Click here for a summary of our benefit information. For a summary of our adjunct faculty compensation, click here.
Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.
Disclosures:
In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of sex, race, color, national origin, disability, age, religion, genetic information, marital status, veteran's status, sexual orientation, or other factors that cannot be lawfully considered.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email.
For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc) refer to the links on our Career page.