Account Manager - Commercial
Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
We are looking for a Commercial Account Manager (VAST) in Denver, with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with small to medium business clients (employee count of 251 to 1,000) to provide them the right Zoom services that meet their video and online meeting needs. Working in a defined geographic territory, you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads.
Meet or exceed sales and product objectives
Effectively qualify leads and identify prospect needs, engaging technical resources as required
Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
Utilize solution-selling techniques to effectively guide sales process to close
Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
Upsell and leverage business from new and established customer relationships
Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Forecast sales activity and revenue achievement while creating satisfied customers
Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
Keep informed of product line, competition and industry trends that may impact client business activities
5+ years of Account Executive experience in a Technology company
Direct SaaS/ Cloud selling experience
SaaS video or web conferencing solutions selling experience preferred
Inbound sales experience
This position requires the ability to hunt into new accounts, develop and maintain business within existing accounts and manage complex sales situations and large projects
Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
Presence and proficiency in social media such as LinkedIn preferred
Strong collaboration and relational skills
Business forecasting, pipeline development and management skills are required
A proven track record of closed sales, client satisfaction, & team work
Must have strong verbal skills with consultative professional business acumen
Must be detail oriented, organized, ethical, responsible, & self-motivated
Salesforce CRM experience preferred
Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
BA/ BS or equivalent experience
Zoom Video Communications Company Culture Highlights, Atlanta:
• Winner of Comparably's Award for Best Company Work-Life Balance 2019
• Winner of Comparably's Award for Best Company Compensation 2019
• Winner of Comparably's Award for Best Company Happiness 2019
• Winner of Comparably's Award for Best Company Perks & Benefits 2019
• Sales Department is ranked in the top 5% of companies for Diversity on Comparably.
• Zoom Video Communications is ranked in the top 5% of companies for Professional Development on Comparably.
• Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably.
Check us out on Comparably: https://www.comparably.com/companies/zoom-video-communications
Get an inside look at the Atlanta office & culture here: https://youtu.be/gvQ8Br2Zd88
Check us out with a free download: zoom.us/download
Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!