Staff Assistant

State of Florida
Tampa, FL 33602
United States

Requisition No: 16149
Agency: Department of Health
Working Title: STAFF ASSISTANT - 64006970
Position Number: 64006970
Salary: $23,482.94 - $25,000.00
Posting Closing Date: 08/12/2017
Division of Disease Control
Refugee Health Program
8605 N. Mitchell Ave, Tampa Fl, 33604
Thank you for your interest in career opportunities with the Florida Department of Health - Hillsborough County. If you're looking to build a great career in public health - you've come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join this team and make the Florida Department of Health - Hillsborough County your employer of choice.
The Department of Health?s mission is to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.
The Florida Department of Health is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.
Staff Assistant
This is a highly responsible position that monitors incoming e-fax records to ensure adherence of security policies for medical records/referrals storage, locked and electronically secured during non-working hours. Assures eligibility for Refugee Health Program according to federal guidelines. Processes subpoenas and any legal request following the Department of Health protocol. Reviews Medical Record Security Information, faxing and mailing procedures with staff. Assists assigned staff in faxing official request for documents (e.g., I-94, lab reports). Purges records following established schedule.
Responsibilities include:
Assures eligibility for Refugee Health Program according to federal guidelines
Works with Refugee Program Resettlement Agencies and individuals setting appointments
Monitors incoming e-fax records
Maintains, organizes, inspects and files electronic medical records and documents
Creates or updates client registration in specified systems (e.g., FLSHOTS, Health Management System (HMS)).
Collects and enters demographic data and medical histories into HMS/FL Shots computer system. Inputs appropriate comments and notes regarding client?s demographic, health or financial status, as necessary.
Other related duties as assigned by supervisor.
Provides support to the administrative staff
Minimum Qualifications:
High School Diploma or GED
2 years of customer service experience in fast paced clinical and/or office environment
2 year of experience in data entry
Bilingual in English and Spanish
Knowledge, Skills, and Abilities:
Ability to operate commonly used office equipment such as computers, printers, fax machine, label maker, paper shredder.
Ability to use Microsoft Office products (Outlook, Excel, Word, Access, PowerPoint).
Knowledge of general office procedures and practices.
Knowledge of correct grammar usage.
Ability to prepare reports and correspondence.
Ability to follow instructions.
Ability to review data for accuracy and completeness.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others
Department of Health Career Service employees enjoy the following benefits:
State of Florida Retirement package - 3% employee contribution required
9 Annual paid holidays
Ability to earn 104 hours of paid Annual Leave (annually)
Ability to earn 104 Hours of paid Sick Leave (annually)
Health insurance for individual or family coverage - State pays 80% of premium
Life insurance ? State pays 80% of premium
Additional supplemental insurances available such as dental, disability, etc.
Tax Deferred Medical and Child Care Reimbursement Accounts available
Tuition waivers to attend State Universities/Community College
Access to the Nurse?s Loan Forgiveness Program
Additional benefits information can be found under the employment section of
Important Notices- Please be advised:
Note: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month and year) identifying company name or if unemployed.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days
Current State Employees - Salary for current employees is based on employee?s current payband/ paygrade.
Only U.S. citizens and lawfully authorized alien workers will be hired.
Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, visit
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Fingerprinting is required of the successful applicant for a sensitive position. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check.
Successful completion of a drug test is a condition of employment for safety-sensitive positions.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.
Veteran Information: Certain veterans and spouses of veterans receive preference in employment by the state (applies only to positions within the Career Service).
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS? PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans? Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans? Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans? Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Tampa