Runner & Attd Spa Guest I - Aria

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission:To Entertain The Human Race.

PRIMARY PURPOSE:

As a Spa Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Consistently offer professional, friendly and engaging service in alignment with S.H.O.W. Service Basics and exceed guest expectations
Follow all departmental and policies and procedures including safety and sanitation policies
Maintain spa facilities and locker areas ensuring they are well stocked, and in tidy and sanitary condition at all times
Assist guests in the booking of spa services via spa software, direct guests to their appointments and assist them with the use of sauna, steam, whirlpools, and other spa amenities.
Promote and sell service treatments, enhancements, upgrades and retail products
KNOWLEDGE, SKILLS, AND ABILITIES:

Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
MINIMUM REQUIREMENTS:

No minimum requirements

PREFERRED:

High School Diploma
One (1) year of related experience
Retail experience