Description
Performs routine and basic front and back office duties, to include phones, data entry, and assisting in the examination process of patients under the direction of a physician. Interviews patients, measures vital signs and records information on patients' charts, draws and collects blood samples and/or urine samples from patients, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests.
Essential Duties and Responsibilities
Performs routine procedures to obtain claimant’s medical history, record vital signs and complete lab requisitions
Performs standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, urine drug testing collection and preparation of lab specimens for laboratory courier, pulmonary function test (PFTs), arterial flow Doppler studies, and other clinical diagnostic studies assigned to meet the needs of the organization
Performs housekeeping functions such as: changing exam room table paper, upkeep of cleanliness of the entire office (exam rooms, bathrooms, waiting area, front office, lab room, etc.), ensuring all equipment is clean and presentable
Chaperone during an examination
If fluent in other languages, assist claimants and providers with translation of questionnaire forms or during evaluation, as necessary
Other duties as assigned to meet the needs of the organization
Administrative Job Duties and Responsibilities
Responsible for front office duties such as: answering telephones, scheduling and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), and filing
Data entry and review of computerized worksheets manually completed by claimants
Reviews and edits reports in proprietary software application to ensure accuracy in context, grammar, spelling, and consistency. This will be accomplished through review of computerized worksheets, doctor’s notes, and verifying information through dialogue with physician
Review each exam report for accuracy prior to submission to the physician for final review and approval
Assists in the retrieval of diagnostic tests for scanning into propriety software application
Interfaces with operational teams and assists in the provision of medical records
Works with providers and operational teams to ensure reports are submitted timely and accurately
Assist in the preparation and delivery of reports for all lines of business
Other duties as assigned to meet the needs of the organization
Competencies
The ability to organize plan and coordinate multiple tasks with a high sense of urgency and follow-through
Ability to work both in a team environment as well as independently
Exceptional Customer Service skills that will enhance the interaction with the providers, operational teams and clients
Must be able to multi-task in a fast-paced environment
Ability to demonstrate an understanding of applicable policies and procedures.
Ability to maintain conditions thatensure a healthy and safe working environment
Education and/or Experience (includes certificate& licenses)
Technology driven medical data entry system experience or related computer data entry
Experience in Occupational Medicine clinic, General Medical, Internal Medicine work environment preferred
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status