Insurance Payment Poster

Austin, TX 78716
United States

Maintains database by entering payment information into database ( adjustments and denials)

Back-up for generating daily POB extractions

Assist with external and internal audits

Reconcile cash batch supporting department cash control policies and procedures

Assist with new hire training and refresher training

Maintain and update SOPs and job aides

Complete batch posting with 98% accuracy

Identify incomplete information necessary to post remittance, contact Manager to resolve questions, inconsistencies or missing data

Assure 100% accuracy with regards to content and spelling.

Requires outreach to customers/clinics to validate incomplete information

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities

Contacts patient/clinic directly to validate incomplete information

Maintains operations by following policies and procedures; reporting needed changes

Maintains customer confidence and protects operations by keeping information confidential

Contributes to team effort by accomplishing related results as needed

Works on various databases (EP) error processing reports; as needed

Ability to maintain department metrics (daily, weekly & monthly)


Review and interpret explanation of benefits (EOB) from insurance carriers to post appropriate payment and denial codes.

Enter alphabetic, numeric or symbolic data such as denial codes into system, following the format displayed on screen.

Reconcile cash batch supporting department cash control policies and procedures.

Complete batch posting with 98% accuracy

Identify incomplete information necessary to post remittance, contact Manager to resolve questions, inconsistencies or missing data.

Learn computer applications as they relate to denial management systems; proficiency in a practice management system.

Organization, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing, Information, Results Driven.

Open to feed-back

Other duties as assigned by Management.

This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job

Employee must complete training relating to HIPAA/PHI privacy, General Policies and procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.

Must maintain a current status on Natera training requirements.

Employee must pass post offer criminal background check.


1 year of Accounting experience

Required- High School Diploma- GED

Preferred Bachelors degree, or equivalent in Healthcare, Marketing, or Business related field

2 + years experience in healthcare insurance billing, knowledge of third party insurance in regards to plan types (HMO/PPO/POS and Indemnity)


Strong data entry skills; ability to input a high volume of information

Proficient 10 key skills; subject to testing

Medical terminology preferred

Knowledge of CPT, ICD-9 and ICD-10; medical terminology

Excellent phone communication skills


Attention to Detail



Decision Making


Analyzing Information

Results Driven


Duties are typically performed in an office setting.

This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.

Duties may require working outside normal working hours (evenings and weekends) at times.

Driven by the passion for elevating the science and utility of genetic testing, Natera is committed to helping families identify and manage genetic diseases. Natera is a rapidly-growing diagnostics company with proprietary bioinformatics and molecular technology for analyzing DNA. Our complex technology has been proven clinically and commercially in the prenatal testing space and we are actively researching its applications in the liquid biopsy space for developing products with oncology applications.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, youll work hard and grow quickly. Working alongside the elite of the industry, youll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.


Competitive Benefits. Healthy catered lunches, Premium snacks and beverages, Onsite gym with cardio and weight-training equipment, Game room with satellite TV, Onsite dry cleaning and alteration service with pick-up and delivery, Employee-organized sport leagues, Happy hours and BBQs, Generous Employee Referral program.
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Natera is proud to be an Equal Opportunity Employer.