Please make sure to attach both a resume and cover letter to complete your application.
The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through our internal partners: ASPCA Adoption Center, Kitten Nursery, Community Medicine and Community Engagement (CE) teams; and our external partners: NYPD and other NYC organizations. Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet.
The Animal Care Technician is responsible for the daily care of hospital patients and assisting the Licensed Veterinary Technicians and Veterinarians in a high-quality, high-volume emergency hospital.
This is a full-time shift with a daytime schedule. Weekends may be required. Position may require occasional flexibility and occasional overtime.
Nursing Care and Client Services (40%):
Know basic veterinary medical concepts, including, but not limited to vaccine protocols and anesthetic risks. Be able to communicate such information to clients.
Provide compassionate and quality patient care at all times.
Be proficient in animal handling and restraint for injections, venipuncture, intubation, etc.
Treat animals and clients with care and respect utilizing Fear Free guidelines.
Competently explain to client information doctor has documented about an animal’s condition.
Document and communicate and patient concerns or observed changes to LVT and/or Veterinarian
Feed and medicate patients following veterinarian and LVT instructions
Carry up to 25 pounts and lift and move patients, including potentially dangerous domestic and non-domesticated animals up to 50 pounds in stressful conditions.
Walk dogs outside in rain, snow, cold, and hot weather as instructed
Housekeeping and Maintenance (40%):
Use a broom, shovel, mop and other tools to clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE.
Follow all departmental PPE and cleaning protocols
Follow all protocols put forth by Occupational Safety and Health Administration.
Follow all written and verbally communicated departmental Standard Operating Procedures.
Take inventory and stock supplies as needed.
Assist in keeping supplies stocked by noting when supplies are running low in all departments.
Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day.
Professionalism, Communication, and Performance (20%):
Represent ASPCA in professional and courteous manner at all times.
Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc.
Collaborate professionally with other ASPCA department managers and staff.
Support organization and departmental policies and protocols
Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols.
Possess thorough knowledge of AAH daily procedures and protocols
Ensure and maintain high quality standard of care, work ethic, and performance
Work independently without supervision and as part of a team
Work efficiently and calmly under challenging conditions
Attend staff meetings and training sessions
Advise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules.
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible ability
Focuses on Impact, specifically making change for animals
This list may be revised at any time and additional duties not listed here may be assigned as needed.
Able to work in physically challenging conditions and be able wear appropriate protective gear, including a protective mask and full Tyvek suit. Potential environmental factors include: Exposure to biological hazards, such as feces and blood; Exposure to chemical and electrical hazards; Loud noises, sharp objects, fumes, gases, odors, dust and slippery floors, Able to work standing or in a stationary position for 10 or more hours., Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Displays care and concern for the safety and well-being of self, animals and others, especially during stressful situations, Knowledge of veterinary hospital protocols and procedures, Must be able to bend, kneel, and reach overhead to meet the physical requirements for this position, Must be able to discriminate colors and perform calculations, Must possess excellent animal handling and restraint skills, Possess excellent customer service skills, including effective written and oral communication., Proficiency in Impromed, preferred
English (Required), Spanish
Education and Work Experience:
High School Diploma or GED (Required)Animal Handling Experience, Working with Animals in a Kennel, Shelter, Veterinarian Hospital or Equivalent Preferred
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
Please don’t forget to attach your resume and cover letter to complete your application.