Community Outreach / Sales Representative - Dual Special Needs Program
UnitedHealth care Community & State is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.If you're ready to help make health care work better for more people, you can make a historic impact on the future of health care at UnitedHealth care Community & State.We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers, we ensure that our members obtain the care they need with a coordinated approach.This enables us to break down barriers, which makes health care easier for our customers to manage. That takes a lot of time. It takes a lot of good ideas. Most of all - it takes an entire team of talent. Individuals with the tenacity and the dedication to make things work better for millions of people all over our country.You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered. Position Description: Responsible for servicing and growing lead generation opportunities for Dual Medicare-Medicaid sales force through provider and community outreach. You will work on the Duals Outreach team to educate and interest key partners in making our Duals plan available to their clients. You will identify and engage with stakeholders who are the gatekeepers to key Dual eligible groups, and will build long-term relationships that help establish UnitedHealthcare as the leader in Duals managed care plans. You will set up and conduct meetings, forums and presentations for Dual eligible populations throughout our service area. You will also liaise with our broker teams to staff events with brokers who will focus on the direct sales role. This role will work under the direct supervision of the Duals Manager. If you are located in the Seattle, WA territory, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: Acts as service representative and resources for assigned projects at the health plan. Assist in setting up, obtaining materials and supplies for exhibits and meetings with community. Assists in collecting, tracking and organizing educational material on community networks and advocacy groups as directed by the Duals Manager. Supports health education activities programs as they relate to the target Dual population. Manage and track leads and data pertaining to Dual events and outreach with the broker team. Assists Duals Manager in preparing documents for plan reporting and provides analysis on implications of lead generation and other data. Works with Outreach team to coordinate and create Duals opportunities within broader Outreach plan and strategies. Analyze growth trends. Will operate at a high level of independence and will remain in contact with Director on a daily basis. Responsible to adhere to the current CMS Marketing Guidelines. Each CSR has been provided a copy of the most current Marketing Guidelines. CSR's are responsible for reading, understanding and performing their role according to Compliance guidelines. Meets and/or exceeds department service standards. All other professional duties as assigned.Required Qualifications:
High School Degree/GED
3+ years in direct Medicare or Medicaid experience
2+ years of Excel spreadsheet experience for weekly/monthly reporting
Intermediate (or higher) level of experience with Microsoft Office (PowerPoint, Word, & Excel)
Must be self-motivated and possess the ability to work independently
Have a valid Health & Disability License or able to obtain within 60 days of employment.
Must be willing to travel up to 50% of the time within the assigned territory and work evenings and weekends as required
Must possess a valid and current driver's license and have access to reliable transportation
Community Outreach experience
Experience conducting presentations to community stakeholders and leaders.
Strong ethics, integrity and the ability to focus on achieving goals and results
Ability to quickly gain trust, influence and follow through to meet objectives
Bilingual skills in Spanish or Arabic is a plus
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Community Outreach, Community & State, DSNP, Dual Special Needs, Medicare, Medicaid, Insurance Sales, UnitedHealth Care, Seattle, Puget Sound, Vancouver, WA, Washington
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