Account Manager / Shipping and Receiving

Patrick's Heating & Cooling Supply
Kansas City, MO 64111
United States

Successful Distribution/Retail company is seeking a full time highly motivated person in the Kansas City, MO area to manage eCommerce website, Amazon, and eBay accounts. Candidates should be familiar with Amazon and eBay marketplaces, be able to professionally list products and handle customer service, monitor sales, production and inventory trends on product lines and determine appropriate pricing levels, establish and maintain vendor and customer relationships.

Key Responsibilities:

Multichannel order management on marketplaces such as Amazon, eBay, and Ecommerce website.

Managing order fulfilment through picking, packing, and shipping stages.

Order Processing

Post and check customer returns and supplier credits/charges data.

Create and maintain product listings on our domestic and international marketplaces in addition to our eCommerce website.

Manage and maintain product pricing and marketing strategy.

Stay current with available eBay and Amazon marketing tools and trends to ensure top rated seller status.

Providing customer service and handling customer inquiries via phone and e-mail.

Driving the growth Marketplace channel activities while providing a positive shopping experience for our customers.


3 years related warehouse operations or online account management.

Previous experience managing eBay and Amazon accounts.

Familiarity with QuickBooks Point of Sale.

Highly motivated and can work independently, detail oriented, organized and efficient.

Excellent verbal and written communication skills.

Ability to handle multiple tasks.

Willingness to learn and obtain knowledge of the business operations.

Drive sales growth on marketplaces by delivering improved sell-through, market share improvement, increased average order value and brand awareness.

Be willing to work weekends and after hours.

Knowledge in HVAC Wholesale is a plus

Job Type: Full-time 40-50 hours a week

Salary Commensurate with Experience

Company Description
We are wholesale distributor of commercial and residential Heating, Ventilation, and Air Conditioning (HVAC) supplies and equipment providing quality service to our customers since 2005.
Patrick's Heating & Cooling Supply is located in Kansas City, Missouri offering in-store services to the Greater Kansas City Metropolitan area as well as fulfilling product orders online to customers across the United States and internationally.